Delivery Information

SHIPPING & RETURNS

REFUNDS: WE DO NOT ISSUE OR GRANT REFUNDS ON PURCHASES * * All sales are final.

In order for our clients to receive the freshest and finest quality products, we cannot accept opened products. as we do not accept returns for any reason. Microbial contamination concerns prevent reselling opened products.

All sales are final. We do not grant refunds for any reason. Please note that Skin Fx Botanical’s Sales Policy prohibits any modifications, voids, refunds or returns on completed orders.

DAMAGED, MISSING OR LOST IN TRANSIT ITEMS While we pack your order with extreme care, the shipping carrier can sometimes still damage the orders. In that event please inspect all packages at the time of acceptance and should you be missing any products or receive goods damaged in-transit, carefully verify the extent of damage in the presence of the driver, if possible, keeping all packing materials and box intact, then notify shipping carrier to start a claim.

It is your responsibility to create a damage claim with the shipping carrier.